Terms and conditions & privacy
General conditions
All agreements entered into by us are subject to the Uniform Conditions for the Hotel and Catering Industry ( U.V.H.).
Privacy statement Engelenburg Castle.
This privacy statement describes the privacy policy of Engelenburg Castle B.V.. The contents of this privacy statement cover all forms of processing of personal data within the company Castle Engelenburg B.V. Users of the website www.kasteelengelenburg.com of Castle Engelenburg B.V. are informed through this privacy statement about the way in which Castle Engelenburg B.V. handles the data that the user by visiting the website and automatically and / or actively provides. That all data is processed in line with the Personal Data Protection Act is paramount.
Registration and processing of personal data
When using the services of Kasteel Engelenburg B.V., when sending a request for information, when registering for a newsletter, when participating in an action, when using our digital services, or when otherwise in contact with Kasteel Engelenburg B.V., the personal data provided are collected and recorded by Kasteel Engelenburg B.V. This only applies to the personal data that the user himself actively provides. Engelenburg Castle B.V. will use these personal data in the context of its services (including the analysis thereof and the improvement and development thereof), the various agreements it may enter into in this connection and in order to be able to provide information to the user when the user indicates an interest in this. If the user gives explicit permission for this, Kasteel Engelenburg B.V. may use personal data to keep the user informed of developments in the activities of Kasteel Engelenburg B.V. by means of a newsletter of Kasteel Engelenburg B.V.
Website usage
By using the website, certain anonymous data about the use of the page is automatically collected via the user’s IP address. This includes data such as the IP address, the time of the visit to the website, the duration of your visit, the browser used in the process and the parts of the website visited. The data collected is anonymous and cannot identify the user. In addition, the data collected is only used internally to optimize the website.
Newsletter
With regard to the newsletter or the loyalty program, Kasteel Engelenburg B.V. uses the opt-in procedure: the User only receives a newsletter when the User has signed up for it. A user who does not (or no longer) wish to receive the newsletter about Engelenburg Castle B.V. may indicate this at any time by unsubscribing via the website, via the link at the bottom of the relevant email received or via info@engelenburg.com
Treatment data
Provided personal data and the automatically collected data will never be made available (buy, rent, share) to third parties without the prior consent of the user, unless Engelenburg Castle B.V. is required to do so by a legal provision or an order, or when Engelenburg Castle B.V. becomes involved in a corporate merger and/or acquisition. In such case, the user will be informed in a timely manner, unless the data is anonymous. Your information may, however, be provided without your consent to parties designated by
Engelenburg Castle B.V. are engaged in the performance of its services. In doing so, your data will be used only for the purpose for which you provided it. Engelenburg Castle B.V. is obliged to take all reasonable measures to ensure privacy as far as possible and, in that respect, to ensure appropriate security of the personal data in its possession. Where third parties are engaged, these parties, in turn, must also have demonstrably taken appropriate security measures and ensure confidentiality.
Personal Data Protection Act
The Personal Data Protection Act oversees the protection of citizens’ privacy. Engelenburg Castle B.V. respects this law and will only act in line with what is provided herein. If the user wishes his/her personal data to be deleted, modified or if the user wishes to have access to the registered personal data, a written request to this effect may be sent to the address as shown at the bottom of this page or to info@engelenburg.com
Google Analytics
Engelenburg Castle B.V. would like to know how the website is being used so that the website can be optimized based on this information. Therefore, Google Analytics is used. This entails that the website places cookies from Google. The information obtained through these cookies will be analyzed by Google in the most anonymous way possible. The user’s IP address is never used in this process, so that tracing back to a person is not possible. Google stores the information collected on U.S. servers which are protected in accordance with EU-US Privacy Shield principles. Finally, Google will never share the collected information with third parties (not involved with Google) unless compelled to do so according to a legal obligation.
Social media
Engelenburg Castle B.V. uses various social media channels, including Twitter, Instagram, LinkedIn, Pinterest, YouTube and Facebook. In many cases, these various social media channels also use cookies. Read the privacy statements of the relevant social media channels to find out exactly how they handle collected data. Most social media channels used by Engelenburg Castle B.V. will conform to EU-US Privacy Shield principles. When a User follows Castle Engelenburg B.V. through Social media or communicates with or about Castle Engelenburg B.V., Castle Engelenburg B.V. processes some data (profile information, the posted content and messages related to Castle Engelenburg B.V., metadata stored in the platform) so that Castle Engelenburg B.V. can optimize the content of its social media activities as much as possible. Such processing will take place in accordance with the provisions of this Privacy Statement. Additional data may be collected when participating in a promotion or contest, about which you will be informed upon participation.
Remarketing
Engelenburg Castle B.V. uses remarketing technologies. These technologies enable individuals, who (through the use of the website of Engelenburg Castle B.V. and/or by signing up for the newsletter of Engelenburg Castle B.V.) have already expressed an interest in Engelenburg Castle B.V. and/or one of its products and/or services, to be addressed again via the websites of partners of Engelenburg Castle B.V. This concerns personalized and interest-based personal advertising/offers. This form is fully automated and anonymous. For example, a User may find such a form of remarketing on social media channels such as Facebook, Twitter, Linkedin or Instagram.
Security
Engelenburg Castle B.V. makes every effort to secure personal data appropriately. This is in line with the relevant legal requirements and guidelines. In doing so, the guidelines in this privacy policy will be observed. Only authorized personnel of Engelenburg Castle B.V. who must have access to this in view of the performance of their duties shall obtain access to registered personal data. The controller within the meaning of the Data Protection Act for the data processing is Kasteel Engelenburg B.V. Stationsplein 1, 6811KG Arnhem.
Other
Any links to third-party websites/resources have been carefully selected. Nevertheless, Engelenburg Castle B.V. cannot bear any responsibility and/or liability for the content of these websites and the way these websites handle personal data. The website or source of these third parties are subject to the terms and privacy policies of these third party(ies).
Engelenburg Castle B.V. reserves the right to make changes to the privacy policy. It is therefore advisable to consult this privacy policy on a regular basis. This privacy statement was last modified on May 16, 2021.
For questions and/or comments regarding privacy, please contact us using the contact information below:
Engelenburg Castle B.V.
Eerbeekseweg 6
6971 LB Brummen
+31 (0)575 569999
info@engelenburg.com